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FREE TRACKED DELIVERY ON UK ORDERS

Delivery

COVID-19 UPDATE

Orders are sent out by Royal Mail - delivery may take longer than usual especially for international deliveries.

  

Carbon Footprint

Misty Cashmere uses Royal Mail for all UK deliveries, and international deliveries until they are passed on to the destination country's own parcel service. Royal Mail has been ranked first (receiving 54.5 out of 60) in a survey, The most Carbon Concious Delivery Companies carried out by money.co.uk (04.11.20).

 

Delivery to United Kingdom 

Most parcels in the UK which have a value of over £50 are sent by Royal Mail Tracked 48 taking 2 - 3 working days (£4.50). You will be sent email notification with tracking number when your your parcel has been dispatched (tracking can be checked at www.royalmail.com/track-your-item). Parcels under £50 will be sent by Royal Mail are charged at £3.00.

 

International Delivery Non EU

All parcels Worldwide are sent by Royal Mail International Tracked and Signed. You will be sent an email with a tracking number when your your parcel is dispatched (tracking can be checked at www.royalmail.com/track-your-item). Parcels need to be signed for on delivery.

World Zone 1 and 2: £20.00 for orders over £50.

World Zone 1 and 2: £15 for orders under £50.

Delivery price confirmed at checkout.

 

International Delivery to EU and Duty Advice

Goods - Sent by Royal Mail International Tracked and Signed: £15.00 or £8 for orders under £50*.

*VAT may be payable ON RECEIPT OF ALL MISTY CASHMERE GOODS at your local Post Office on collection of parcel and a local handling charge may also be imposed. It is the customers responsibility to pay these charges.

 

COSTOMS, IMPORT DUTIES AND TAXES

Misty Cashmere is not responsible for local custom, duty and tax charges.

Customers outside the UK will be responsible for any customs and import duty or local duties incurred by their country's customs and excise regulations.

Parcels may be subject to duties and taxes which will be payable by the recipient on delivery. These taxes are issued by your country's government and are therefore payable by you as an importer of goods.

 

USA Customers

Duty is not charged if the value of the imported goods is up to USD $800. However, a duty will be payable on orders over this value and will increase with the value of the order.

All prices are in GBP, so you will need to convert the prices to your local currency to work out the customs value.